LiveVox raises $7,100,000

LiveVox™, an on-demand voice portal company, today announced that it has secured $7.1 million in Series E financing, LiveVox™, Inc., an on-demand voice portal company, provides hosted and tailored voice services focused on the collections industry. With proven expertise in the collections industry, LiveVox developed its standards-based solution to help clients increase collections by optimizing agents’ time As the only tailored on-demand contact center solution, the LiveVox Voice Portal™ fully integrates self service/inbound contact, outbound contact voice applications, agent registration/presence and skills editor with a superior level of account reporting and analysis. LiveVox’s technology enables for extremely rapid deployment and real-time business updates as business priorities change with virtually no change to the existing infrastructure, vs. the lengthy time-frame and disruptions that call centers encounter when dealing with traditional, premise-based hardware and software systems. LiveVox clients experience an average cost-savings of 50% and realize 100%-900% returns on investments through reduced toll-free and fixed T1 costs, improved agent efficiency and pay-as-you-go pricing, with no monthly minimums or up-front costs.